Does your company have an ERP system such as Microsoft Dynamics NAV? By integrating it with an e-commerce solution you could improve not only sales but also the relationship with your customers sap business one retail .
No matter what you sell, the customer is always at the center. After all, if he’s not satisfied with your products or services, he won’t be a customer for long.
By integrating an e-commerce portal with your ERP system you are not only helping the sales department, you are also improving relationships with your customers. By logging into your web store, they can place orders where and when they want, an internet connection is enough. This is the kind of service they expect from you.
A web store integrated into the management system supports the Sales team by reducing the number of incoming calls and automating various administrative processes.
This is a truly integrated e-commerce solution with NAV. This means that it communicates directly with the company’s ERP system, without the need for complex interfaces or without having to duplicate data and business logic. All changes made in the ERP are immediately visible in the e-commerce portal, and all orders placed via the web are immediately registered in the management system. All automatically.
An integrated e-commerce portal allows your customers to purchase your products more efficiently, and you to process orders more efficiently. In two words, it facilitates transactions. But it doesn’t just do that. It also simplifies information sharing.